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1. All seeds supplied by
us are sold in good faith, and are certified as organic by
an approved body, such as Ecocert or OCIA, but we cannot give
any absolute guarantee as to their status (GM or otherwise).
2. All of our seeds are supplied
prepacketed, in sealed kraft paper packets, and the majority
are printed in English, but some may be supplied in packets
where the details are printed in French.
3. This service is primarily intended
for gardeners, and the packets contain the sort of quantity
required by a large family - some a lot more. Commercial growers
should contact us first about availability and conditions
of supply.
4. Given that once sent, we have
no control over how the seeds have been kept, or the conditions
under which they have been germinated, we will not normally
consider refunding or replacing seeds. Particular care should
be exercised in the germination of peppers, where the organic
nature of the seed itself makes them more prone to rot.
5. We will not accept liability
for any consequential loss, injury or expenses arising out
of the purchase or use of our seeds.
6. Seeds are sent by post, complete
with customs declaration (for orders outside the EU) stating
their contents as agricultural / garden seeds. It is the responsibility
of the customer to check on any customs restrictions on the
importation of seeds into their country.
7. For customers outside the UK,
"standard postage" involves the sending of the seeds in a
padded packet by airmail to the cardholder's own address.
A proof of posting certificate will be obtained, and any non-delivery
will be at the risk of the customer.
8. For all customers, there is
the option to have the seeds sent by registered / international
registered post, with built in compensation up to certain
limits (depending on the destination) or the market value
(whichever is the lower). This service is available at an
extra cost of £5.00 per package.
9. We would normally expect to
send seeds or catalogues within seven days of receiving an
order, but there may be times when, for a variety of reasons,
there may be delays. Orders made during December should expect
some delay as a result of Christmas post. At other times,
if you have not received your order within three weeks, please
advise us immediately by email, giving your full name and
address and merchant's reference number / shopping cart ID
(found on the credit card payment page).
10. By ordering seeds or a catalogue
through this website, you agree to accept these terms and
conditions.
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